The person executing in this position will be responsible for managing, administering, and developing Acclaim’s Energy premier Dynamics CRM version 9 solution. This individual will be in charge of executing all governance on data and implementation of the production, test and development instances of Acclaim’s Dynamics CRM solution.
This resource is expected to master the following skills:
Mastery of most aspects of Microsoft Dynamics CRM version 9 or newer.
Develop, adjust and maintain data schemas
Develop, adjust and maintain security profiles and ability to design appropriate information lockdown and segmentation
Customization skills including
Workflow development, maintenance and governance
Ribbon and Menu customization and or behavior tailoring
Implementation of dialogs
Management of solution deployment and maintenance
Implement tight document integration and document routing using Sharepoint™ integration
Deploy and maintain DES (Data export Service) functionality for integration with SQL Server on-premise databases
Design and implementation of Reports using Native, Custom SSRS and ETL to/from excel
Familiarized and versed in Fetch XML and XML in general.
Administer and manage instance upgrades, rollouts and disaster recovery
Ability to develop and or deploy custom plug-in solutions
Manage email and outlook client integrations.
Have a comprehensive understanding of the Marketing functionality and its extensibility.
Ability to develop and maintain custom dashboards
Execute change management on the solution.
Ability to design, conduct and develop supporting materials for training sessions.
Knowledge on implementing customer portal functionality, customizing and maintaining customer facing solution.
Ability to develop and maintain Powerapps as well as CDS extensibility.
Non related to CRM, but the resource should:
Demonstrate excellent written and communication skills.
Have an advanced knowledge of SQL – specifically T-SQL as there will be considerable need for mining data in and out of SQL server.
Have advanced knowledge of Excel, macros and external data connections.
.NET development skills are a big plus.